Policy+FAQ

205 Hobbies Policies & FAQ

Ownership & Copyright

All content featured on 205 Hobbies, including but not limited to articles, images, videos, and resources, are the intellectual property of 205 Hobbies and its contributors. Unauthorized reproduction, distribution, or use of any content is strictly prohibited.

Refund Policy

We want you to be completely satisfied with your 205 Hobbies purchases. If you encounter any issues with your order, please contact us within 7 days of receipt, and we'll be happy to assist you.

Due to the nature of our products, all sales are final. Refunds will not be issued for change of mind or accidental purchases. However, if you experience any defects or damages with your physical products, we'll gladly cover the return shipping costs and work with you to resolve the issue or offer a suitable replacement.

Shipping & Delivery

We strive to process and ship orders within 3-5 business days. Shipping times vary depending on your location and the chosen shipping method.

Please note that international shipping may be subject to customs delays and additional fees. 205 Hobbies is not responsible for any customs charges or import duties begin.

Regarding our response to malicious orders such as impersonation orders and prank orders

In the event of a malicious order or access, such as an impersonation order or a prank order, as determined by our company's standards, we will immediately submit a damage report to the police station with jurisdiction over the sales area, along with all information regarding the relevant order or access. After identifying the individual concerned by IP tracking or source tracking, etc., we will claim damages.

Frequently Asked Questions

  1. What if I have a question about a specific item? Feel free to reach out to us via email or through our website's contact form. We'll do our best to provide helpful information and guidance.
  2. Do you offer wholesale or bulk discounts? We offer discounts on wholesale and bulk orders. Please contact us for more information and pricing details.
  3. I haven't received my order confirmation email. What should I do? First, check your spam or junk folder. If you still can't find it, please contact us, and we'll resend it.
  4. Can I track my order? Yes, once your order is shipped, you'll receive a tracking number via email. You can use this number to track your package's progress.
  5. What if my order arrives damaged? If your order arrives damaged, please contact us immediately with photos of the damage. We'll work with you to resolve the issue and send a replacement if necessary.

We hope these policies and FAQs provide clarity and answer any questions you may have. If you need further assistance, don't hesitate to get in touch!

Happy exploring your 205 Hobbies!

Last Updated: September 21, 2024