FAQ

Frequently Asked Questions

What if I have a question about a specific item? Please don't hesitate to reach out to our knowledgeable team via email or through the contact form on our website. We're dedicated to providing you with detailed information and helpful guidance to ensure you find the perfect additions to your scale modeling projects.

Do you offer wholesale or bulk discounts? Yes, we gladly offer discounts on wholesale and bulk orders, making it easier for retailers and larger projects. Please contact us directly for comprehensive information and tailored pricing details.

I haven't received my order confirmation email. What should I do? First things first, please take a moment to check your spam or junk email folder, as it sometimes finds its way there. If it's still missing, simply contact us, and we'll promptly resend your confirmation.

Can I track my order? Absolutely! Once your order embarks on its journey, you'll receive a tracking number directly to your email inbox. You can use this number to follow your package's progress every step of the way.

What if my order arrives damaged? In the unfortunate event that your order arrives with any damage, please contact us immediately. Kindly include photographs of the damaged items in your message. This will help us swiftly resolve the issue and arrange a replacement for you, if necessary.

We trust that these FAQs provide clarity and address any initial questions you may have. Should you require further assistance or have more specific inquiries, please don't hesitate to get in touch with us!

Happy building with 205 Hobbies!